The North Carolina Utilities Commission has designated PTMC Telephone Membership Corporation as the “Eligible Telecommunications Carrier” for its service area for universal service purposes. The goal of universal service is to provide all citizens access to essential telecommunications services.

PTMC provides the supported service – residential voice telephony service – throughout its designated service. This supported service includes:

PTMC also offers qualified customers Lifeline service. Lifeline is a non-transferable, federal benefit that makes monthly telephone service more affordable on one wireless OR one home telephone, but not both. Based on the income-related eligibility criteria described below, you may qualify for this program. This means you may receive a monthly credit for your voice telephone service. This Lifeline service also includes toll blocking to qualifying customers without charge.

The current discount provided under the PTMC’s Lifeline service is up to $12.75 per month for each month that the customer qualifies. To receive this discount, an individual, a dependent, or someone in the household must participate in one of the following federal assistance programs: “Medicaid; Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps; Supplemental Security Income; Federal Public Housing Assistance (Section 8); Low-Income Home Energy Assistance Program; National School Lunch Program’s free lunch program; or Temporary Assistance for Needy Families.” Or, the total household income must be at or below 135% of the federal poverty guidelines.

If you have any questions, please call PTMC Telephone Membership Corporation at 336.787.5433

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